How To Fix CRM_MKTPR256 - Rule comparison: Dependent product &1 does not exist in new rule

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 256

• Message text: Rule comparison: Dependent product &1 does not exist in new rule

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR256 - Rule comparison: Dependent product &1 does not exist in new rule ?

  The SAP error message CRM_MKTPR256 indicates that there is an issue with a marketing rule in the SAP Customer Relationship Management (CRM) system. Specifically, the error states that a dependent product referenced in the marketing rule does not exist in the new rule being processed.
  Cause:
  The error typically arises due to one of the following reasons:
  
  Missing Dependent Product: The dependent product that is referenced in the marketing rule is not defined or does not exist in the system.
  Rule Configuration Issues: There may be inconsistencies or misconfigurations in the marketing rule setup, such as incorrect references to products or rules that have been deleted or modified.
  Data Synchronization Issues: If there have been recent changes to product data or marketing rules, the system may not have been updated correctly, leading to discrepancies.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Product Existence:
  
  Verify that the dependent product (indicated by &1 in the error message) exists in the system. You can do this by checking the product master data in the SAP CRM system.
  
  
  
  Review Marketing Rule Configuration:
  
  Go to the marketing rule configuration and ensure that all products referenced in the rule are valid and exist in the system. If a product has been deleted or is no longer valid, you may need to update the rule accordingly.
  
  
  
  Update or Recreate the Rule:
  
  If the rule is outdated or incorrectly configured, consider updating it or recreating it with the correct product references.
  
  
  
  Data Consistency Check:
  
  Perform a consistency check on the marketing rules and related product data to identify any discrepancies. This may involve running specific reports or using transaction codes related to marketing rules.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to marketing rules and error messages for any additional guidance or known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others related to marketing and product management.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.