How To Fix CRM_MKTPR226 - Rule &1 is inconsistent (contains only one up-/down-selling product)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 226

• Message text: Rule &1 is inconsistent (contains only one up-/down-selling product)

Self-Explanatory Message

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• What is the cause and solution for SAP error message CRM_MKTPR226 - Rule &1 is inconsistent (contains only one up-/down-selling product) ?

  The SAP error message CRM_MKTPR226 indicates that there is an inconsistency in the marketing product rule configuration. Specifically, it suggests that the rule defined for up-selling or down-selling contains only one product, which is not valid for the intended marketing strategy.
  Cause:
  
  Single Product in Rule: The primary cause of this error is that the up-selling or down-selling rule has been defined with only one product. In SAP CRM, up-selling and down-selling rules typically require at least two products to establish a relationship (i.e., a product that is being replaced or upgraded and a product that is being offered as an alternative).
  Configuration Error: There may be a misconfiguration in the marketing product rules, where the intended relationships between products have not been properly set up.
  Data Integrity Issues: There could be issues with the data integrity in the product master data or marketing rules that lead to this inconsistency.
  
  Solution:
  
  Review the Rule Configuration: Go to the marketing product rules configuration in SAP CRM and check the specific rule that is causing the error. Ensure that it contains at least two products (one for up-selling and one for down-selling).
  Add Additional Products: If the rule currently contains only one product, you will need to add another product to create a valid up-selling or down-selling relationship.
  Check Product Master Data: Ensure that the products involved in the rule are correctly defined in the product master data. Verify that they are active and available for marketing purposes.
  Test the Configuration: After making the necessary changes, test the configuration to ensure that the error no longer occurs and that the up-selling or down-selling functionality works as intended.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as CRMD_ORDER to access the marketing rules or CRMD_ORDERADM_H to view the order management details.
  Documentation: Refer to SAP Help documentation for detailed guidelines on configuring marketing product rules and understanding the relationships between products.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on resolving this error.
  
  By following these steps, you should be able to resolve the CRM_MKTPR226 error and ensure that your marketing product rules are correctly configured.