How To Fix CRM_MKTPR224 - Rule &1 inconsistent: support value &2 for product GUID &3 is negative

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 224

• Message text: Rule &1 inconsistent: support value &2 for product GUID &3 is negative

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR224 - Rule &1 inconsistent: support value &2 for product GUID &3 is negative ?

  The SAP error message CRM_MKTPR224 indicates that there is an inconsistency in the marketing price rules for a specific product. The message states that the support value for a product is negative, which is not allowed in the context of the marketing pricing rules.
  
  Cause:
  
  Negative Support Value: The primary cause of this error is that the support value for the specified product (identified by the product GUID) is set to a negative number. This could happen due to incorrect data entry, data migration issues, or incorrect calculations in the pricing logic.
  Data Inconsistency: There may be inconsistencies in the data related to the product, such as incorrect configuration settings or missing values that lead to the calculation of a negative support value.
  Custom Logic: If there are custom enhancements or logic implemented in the pricing procedure, they might be incorrectly calculating the support value.
  
  
  Solution:
  
  Check Product Configuration: Review the configuration settings for the product