How To Fix CRM_MKTPR222 - Rule &1 inconsistent: support value &2 for product GUID &3 is too high

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 222

• Message text: Rule &1 inconsistent: support value &2 for product GUID &3 is too high

What causes this issue?

The value entered in this field exceeds the maximum of 100%, probably
due to an error in the BAPI supplying the rule.

System Response

The product association rule is not created in CRM.

How to fix this error?

Correct the value before the BAPI supplying the rule is called up
(probably from an external system).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR222 - Rule &1 inconsistent: support value &2 for product GUID &3 is too high ?

  The SAP error message CRM_MKTPR222 indicates that there is an inconsistency in the marketing price rules for a specific product. The message states that the support value for a product is too high, which means that the value defined in the marketing price rule exceeds the allowed limits or expectations set by the system.
  Cause:
  
  Inconsistent Data: The support value defined for the product in the marketing price configuration is higher than what is permissible or expected based on the business logic or configuration settings.
  Configuration Errors: There may be errors in the configuration of the marketing pricing rules or the product master data.
  Data Migration Issues: If data was migrated from another system, it’s possible that the support values were not correctly adjusted to fit the new system's constraints.
  Business Logic Violations: The support value might violate specific business rules or constraints that are defined in the system.
  
  Solution:
  
  Review Marketing Price Rules: Check the marketing price rules for the product in question. Ensure that the support value is set correctly and does not exceed the defined limits.
  Adjust Support Value: If the support value is indeed too high, adjust it to a permissible level based on your business requirements and system constraints.
  Check Product Master Data: Verify the product master data to ensure that all relevant fields are correctly populated and that there are no inconsistencies.
  Consult Documentation: Review SAP documentation or configuration guides related to marketing pricing to understand the limits and rules that apply to support values.
  Testing: After making adjustments, test the changes in a development or quality assurance environment before applying them to production.
  Seek Help from SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if you suspect a bug or a deeper configuration issue.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like CRMD_ORDER, CRMD_ORDERADM_H, or CRMD_ORDERADM_I to access and review the relevant data.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional guidance.
  Custom Logic: If your organization has custom logic implemented in the pricing module, review that logic to ensure it aligns with the expected behavior.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.