How To Fix CRM_MKTPR221 - BW query with job name &1 started

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 221

• Message text: BW query with job name &1 started

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR221 - BW query with job name &1 started ?

  The SAP error message CRM_MKTPR221 typically relates to issues encountered when executing a BW (Business Warehouse) query in the context of SAP CRM (Customer Relationship Management). The message indicates that a job has been started for the BW query, but it may not have completed successfully or may have encountered issues.
  Cause:
  
  
  Job Execution Issues: The job associated with the BW query may have failed due to various reasons, such as:
  
  Insufficient system resources (memory, CPU).
  Locks on the database or data being queried.
  Incorrect or incomplete data in the InfoProvider.
  Configuration issues in the BW system.
  
  
  
  Authorization Problems: The user executing the query may not have the necessary authorizations to access the data or execute the job.
  
  
  Data Load Issues: If the data in the BW system is not up-to-date or if there are issues with the data load process, it can lead to errors when executing queries.
  
  
  Query Design Issues: The BW query itself may have design flaws, such as incorrect filters or aggregations that lead to performance issues or errors.
  
  
  Solution:
  
  
  Check Job Status: Go to transaction SM37 in SAP to check the status of the job associated with the BW query. Look for any error messages or logs that can provide more details about the failure.
  
  
  Review Authorizations: Ensure that the user executing the query has the necessary authorizations to access the required data and execute the job.
  
  
  Monitor System Resources: Check the system performance and resource utilization. If the system is under heavy load, consider scheduling the job during off-peak hours.
  
  
  Data Consistency: Verify that the data in the BW system is consistent and up-to-date. If there are issues with data loads, resolve them before executing the query again.
  
  
  Query Optimization: Review the design of the BW query. Optimize it by simplifying filters, reducing the amount of data being processed, or adjusting aggregations.
  
  
  Check Logs: Review the application logs (transaction SLG1) for any additional error messages that may provide more context about the issue.
  
  
  Re-run the Job: After addressing any identified issues, re-run the job to see if the problem persists.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_MKTPR221 error message.
  Documentation: Refer to SAP documentation for BW and CRM for best practices in query design and job management.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or BW team for further investigation and resolution.