How To Fix CRM_MKTPR215 - Regel & is inconsistent: Product GUID & exists for leading and dependent

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 215

• Message text: Regel & is inconsistent: Product GUID & exists for leading and dependent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR215 - Regel & is inconsistent: Product GUID & exists for leading and dependent ?

  The SAP error message CRM_MKTPR215 indicates that there is an inconsistency in the product assignment within the CRM system. Specifically, it suggests that a product GUID (Globally Unique Identifier) exists for both leading and dependent products, which is not allowed in the context of the configuration or relationship being established.
  Cause:
  
  Inconsistent Product Configuration: The error typically arises when there is a mismatch in the product hierarchy or configuration. For example, a product that is supposed to be a leading product is also being referenced as a dependent product.
  Data Integrity Issues: There may be issues with the data integrity in the CRM system, such as duplicate entries or incorrect relationships between products.
  Incorrect Product Relationships: The relationships defined between products (e.g., in a bundle or a configurable product) may not be set up correctly.
  
  Solution:
  
  Check Product Relationships: Review the product relationships in the CRM system. Ensure that each product is correctly defined as either a leading or dependent product and that there are no overlaps.
  Data Cleanup: If there are duplicate entries or incorrect GUID assignments, clean up the data. This may involve deleting or correcting the entries in the product master data.
  Reconfigure Products: If the product configuration is incorrect, reconfigure the products to ensure that the leading and dependent products are properly defined.
  Use Transaction Codes: Utilize relevant transaction codes (like CRMD_ORDER, CRMD_ORDERADM_H, etc.) to analyze and correct the product assignments.
  Consult Documentation: Refer to SAP documentation or notes related to product configuration and relationships for specific guidelines on resolving this error.
  Testing: After making changes, test the configuration to ensure that the error does not reoccur.
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  Transaction Codes: Familiarize yourself with transaction codes related to product management in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in troubleshooting.
  SAP Community: Engage with the SAP Community or forums where similar issues may have been discussed, providing insights or solutions from other users' experiences.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP expert or your organization's SAP support team for further assistance.