How To Fix CRM_MKTPR213 - Rule & is inconsistent: Product GUID & appears twice for leading products

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 213

• Message text: Rule & is inconsistent: Product GUID & appears twice for leading products

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR213 - Rule & is inconsistent: Product GUID & appears twice for leading products ?

  The SAP error message CRM_MKTPR213 indicates that there is an inconsistency in the marketing planning data, specifically related to the leading products in a marketing campaign or planning scenario. The error suggests that a product GUID (Globally Unique Identifier) appears more than once in the context of leading products, which is not allowed.
  Cause:
  
  Duplicate Entries: The most common cause of this error is that the same product has been added multiple times as a leading product in the marketing plan or campaign.
  Data Integrity Issues: There may be issues with data integrity in the system, such as incorrect data imports or manual entries that have not been validated.
  Configuration Issues: There could be configuration settings in the CRM system that are not set up correctly, leading to inconsistencies in how products are managed.
  
  Solution:
  
  Check for Duplicates: Review the list of leading products in the marketing plan or campaign. Look for any duplicate entries of the same product GUID and remove the duplicates.
  Data Validation: Ensure that the data being entered into the system is validated to prevent duplicates. This may involve implementing checks or constraints in the data entry process.
  Review Configuration: Check the configuration settings related to marketing planning in SAP CRM. Ensure that the settings allow for proper handling of leading products and that there are no restrictions causing this issue.
  Data Cleanup: If the issue is due to data integrity problems, consider running a data cleanup process to identify and resolve inconsistencies in the database.
  Consult Documentation: Refer to SAP documentation or notes related to this error message for any specific guidelines or patches that may address the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the CRM_MKTPR213 error. SAP frequently updates its knowledge base with solutions for common errors.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that can help you manage marketing plans and products, such as CRMD_ORDER for managing marketing documents.
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to manage marketing data effectively, as this can sometimes lead to data entry errors.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration and data setup in your SAP environment.