How To Fix CRM_MKTPR080 - Marketing object used in &1 history records for up/down-selling rules

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 080

• Message text: Marketing object used in &1 history records for up/down-selling rules

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR080 - Marketing object used in &1 history records for up/down-selling rules ?

  The SAP error message CRM_MKTPR080 indicates that a marketing object is being used in historical records for up-selling or down-selling rules, which can prevent certain operations from being performed. This error typically arises in the context of marketing and sales processes within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The error occurs when you attempt to modify or delete a marketing object (such as a campaign, promotion, or product) that is still referenced in historical records. These historical records may include data related to up-selling or down-selling rules that have been previously defined and are still in use.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Historical Records: Identify the historical records that are referencing the marketing object. You can do this by reviewing the up-selling and down-selling rules in the system.
  
  
  Update or Remove References: If possible, update the historical records to remove the references to the marketing object you are trying to modify or delete. This may involve changing the rules or deactivating them.
  
  
  Consult Documentation: Review the SAP documentation or help files related to marketing objects and up/down-selling rules to understand the implications of modifying these objects.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (such as CRMD_ORDER or CRMD_ORDERADM_H) to navigate to the marketing objects and check their usage.
  
  
  Contact SAP Support: If you are unable to resolve the issue on your own, consider reaching out to SAP support for assistance. They can provide guidance based on the specific configuration and usage of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to marketing and sales processes in SAP CRM, such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help you navigate and manage marketing objects.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  System Configuration: Review the configuration settings for marketing objects and up/down-selling rules to ensure they align with your business processes.
  
  By following these steps, you should be able to address the CRM_MKTPR080 error and manage your marketing objects effectively.