How To Fix CRM_MKTPR070 - Leading products will be ignored

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 070

• Message text: Leading products will be ignored

What causes this issue?

When creating an up-selling or down-selling rule, there is no need to
specify leading products. Leading products are required only for
cross-selling rules.

System Response

Any leading products you specify will be ignored when the rule is
created.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR070 - Leading products will be ignored ?

  The SAP error message CRM_MKTPR070 with the description "Leading products will be ignored" typically occurs in the context of marketing and sales processes within the SAP Customer Relationship Management (CRM) module. This message indicates that certain leading products in a marketing campaign or activity are not being considered for processing, which can affect the effectiveness of the campaign.
  Cause:
  The error can be caused by several factors, including:
  
  
  Product Configuration Issues: The leading products may not be properly configured in the system. This could include missing master data or incorrect settings in the product hierarchy.
  
  
  Marketing Activity Settings: The marketing activity or campaign may not be set up to include the leading products, or there may be restrictions in place that prevent these products from being processed.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the leading products, such as incorrect status, missing attributes, or other data integrity issues.
  
  
  Product Status: The leading products may be in a status that does not allow them to be included in marketing activities (e.g., inactive or discontinued).
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Product Master Data: Verify that the leading products are correctly set up in the system. Ensure that all necessary attributes and configurations are in place.
  
  
  Review Marketing Activity Settings: Check the settings of the marketing activity or campaign to ensure that it is configured to include the leading products. Make adjustments as necessary.
  
  
  Data Consistency Check: Perform a data consistency check to identify any discrepancies or issues with the leading products. Correct any inconsistencies found.
  
  
  Product Status Review: Ensure that the leading products are in an active status and are eligible to be included in marketing activities.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance related to the error message and its context.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that may help in managing marketing activities and product master data (e.g., CRMD_ORDER for managing marketing campaigns).
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to ensure that leading products are appropriately included in your marketing activities.