How To Fix CRM_MKTPR035 - Product &1 exists in active up-/down-selling rule for target group &2


CRM_MKTPR035 - Overview

  • Message type: E = Error

  • Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

  • Message number: 035

  • Message text: Product &1 exists in active up-/down-selling rule for target group &2

  • Show details Hide details
  • What causes this issue?

    You can define more than one up-selling/down-selling rule for a given
    target group, but only provided the products involved are different in
    each case.
    Product &1 already exists in another active rule for this target group.

    System Response

    The product association rule cannot be saved.

    How to fix this error?

    Remove product &V1& from this product association rule.

    Error message extract from SAP system. Copyright SAP SE.


CRM_MKTPR035 - Details

  • The SAP error message CRM_MKTPR035 indicates that a product (denoted as &1) is currently part of an active up-selling or down-selling rule for a specific target group (denoted as &2). This error typically arises in the context of marketing and sales processes within SAP CRM, particularly when trying to perform actions that involve the product in question, such as deleting or modifying it.
    
    Cause: The primary cause of this error is that the product you are trying to manipulate is linked to an active up-selling or down-selling rule. These rules are used to suggest additional products (up-selling) or alternatives (down-selling) to customers based on their interests or purchasing behavior. If a product is part of such a rule, the system prevents changes to ensure the integrity of the marketing strategy.
    Solution: To resolve this error, you can take the following steps: Identify the Rule: Determine which up-selling or down-selling rule the product is associated with.

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