How To Fix CRM_MKTPR033 - Product association rule is already active


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

  • Message number: 033

  • Message text: Product association rule is already active

  • Show details Hide details
  • What causes this issue?

    The product association rule you wish to activate is identical to one
    that is already active (i.e. the leading product(s) and the depending
    product(s) specified are identical).
    Note that when the system checks a rule as to whether an identical rule
    already exists, it checks only against those rules defined for the same
    target group, the same profile, or which are globally defined.

    System Response

    The rule cannot be saved.

    How to fix this error?

    Change the leading product(s) and/or the depending product(s) entered
    and then activate the rule.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPR033 - Product association rule is already active ?

    The SAP error message CRM_MKTPR033 indicates that a product association rule you are trying to activate is already active in the system. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when dealing with product associations, which are used to define relationships between different products for marketing and sales purposes.

    Cause:

    The primary cause of this error is that the product association rule you are attempting to activate is already in an active state. This can happen if:

    • The rule was previously activated and you are trying to activate it again.
    • There may be a misunderstanding about the status of the rule, leading to an attempt to activate it unnecessarily.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check the Status of the Rule:

      • Navigate to the relevant transaction in SAP (e.g., using transaction code CRMD_ORDER or CRMD_ORDERADM_H).
      • Look for the product association rule in question and check its current status. If it is already active, you do not need to activate it again.
    2. Deactivate and Reactivate (if necessary):

      • If you need to make changes to the rule, you may need to deactivate it first before making any modifications. After making the necessary changes, you can then reactivate it.
    3. Review Documentation:

      • Consult the SAP documentation or help files related to product association rules to ensure you are following the correct procedures for activation and deactivation.
    4. Check for Dependencies:

      • Ensure that there are no dependencies or related rules that might be affecting the activation process. Sometimes, other rules or settings may need to be adjusted.
    5. Consult with SAP Support:

      • If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance. They may have additional insights or tools to help diagnose the problem.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or any specific transaction related to product association rules.
    • SAP Notes: Check for any SAP Notes related to CRM product associations that might provide additional context or solutions for known issues.
    • User Roles and Authorizations: Ensure that you have the necessary authorizations to activate or deactivate product association rules, as insufficient permissions can also lead to errors.

    By following these steps, you should be able to address the CRM_MKTPR033 error effectively.

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