How To Fix CRM_MKTPR028 - Association rule is free from errors and not yet saved to the database

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 028

• Message text: Association rule is free from errors and not yet saved to the database

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR028 - Association rule is free from errors and not yet saved to the database ?

  The SAP error message CRM_MKTPR028 indicates that an association rule in the SAP Customer Relationship Management (CRM) system is free from errors but has not yet been saved to the database. This typically occurs in the context of marketing planning or campaign management, where association rules are used to define relationships between different marketing elements.
  Cause:
  
  Unsaved Changes: The most common cause of this error is that the user has made changes to an association rule but has not saved those changes to the database.
  Session Timeout: If the user has been inactive for a while, the session may have timed out, leading to unsaved changes.
  User Permissions: There may be issues with user permissions that prevent saving changes to the database.
  Technical Issues: There could be underlying technical issues, such as database connectivity problems or system errors.
  
  Solution:
  
  
  Save the Association Rule: 
  
  Navigate to the association rule in question and ensure that you save it. Look for a "Save" button or option in the user interface.
  
  
  
  Check for Session Timeout: 
  
  If you suspect that your session has timed out, log out and log back in to the system, then try to save the changes again.
  
  
  
  Review User Permissions: 
  
  Ensure that you have the necessary permissions to save changes to association rules. If not, contact your system administrator to adjust your permissions.
  
  
  
  Check for Technical Issues: 
  
  If the problem persists, check for any system messages or logs that might indicate a technical issue. You may need to contact your IT support team or SAP Basis team to investigate further.
  
  
  
  Recreate the Rule: 
  
  If the association rule is still not saving, consider recreating it from scratch to see if the issue persists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with marketing and association rules, such as CRMD_ORDER for managing marketing documents.
  SAP Notes: Check the SAP Support Portal for any notes or patches related to this error message. There may be specific fixes or updates that address this issue.
  Documentation: Review SAP documentation related to marketing planning and association rules for best practices and troubleshooting steps.
  
  If the issue continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.