How To Fix CRM_MKTPR026 - Ranking value not maintained for product &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 026

• Message text: Ranking value not maintained for product &1

What causes this issue?

<DS:GLOS.B590DB67B9F8D311A4910060B03C3B0E>Product association rules</>
for up-selling or down-selling require that you specify a
<DS:DE.CRMT_MKTPR_RANK>ranking value</> for each of the products
involved.

System Response

The up/down selling rule cannot be changed or created.

How to fix this error?

Enter a ranking value for product &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR026 - Ranking value not maintained for product &1 ?

  The SAP error message CRM_MKTPR026 indicates that a ranking value has not been maintained for a specific product in the context of marketing or sales activities. This error typically arises in the SAP Customer Relationship Management (CRM) module when trying to execute a function that requires a ranking value for a product, such as in marketing campaigns or product evaluations.
  Cause:
  The primary cause of this error is that the ranking value for the specified product (denoted as &1 in the error message) has not been set up in the system. Ranking values are often used to prioritize products based on certain criteria, and if they are missing, the system cannot proceed with the operation.
  Solution:
  To resolve this error, you need to maintain the ranking value for the affected product. Here are the steps to do this:
  
  
  Access the Product Master Data:
  
  Go to the transaction code CRMD_ORDER or use the relevant navigation path in your SAP CRM system to access the product master data.
  
  
  
  Find the Product:
  
  Search for the product that is causing the error. You can use the product ID or other identifying information to locate it.
  
  
  
  Maintain Ranking Value:
  
  Once you have accessed the product details, look for the section where ranking values can be maintained. This may be under a tab related to marketing or sales data.
  Enter the appropriate ranking value for the product. This value should be based on your business logic or marketing strategy.
  
  
  
  Save Changes:
  
  After entering the ranking value, save your changes to update the product master data.
  
  
  
  Re-run the Process:
  
  After maintaining the ranking value, try to execute the process that previously resulted in the error to confirm that the issue has been resolved.
  
  
  
  Related Information:
  
  Documentation: Check SAP Help documentation for more details on product master data and ranking values.
  Customizing Settings: If you are unsure about what ranking values to use, consult with your marketing or sales team to understand the criteria for ranking products.
  Authorization: Ensure that you have the necessary authorizations to make changes to product master data in SAP CRM.
  Testing: After making changes, it is advisable to test the functionality in a development or quality assurance environment before applying changes in the production environment.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team for further assistance, as there may be additional configuration or data integrity issues that need to be addressed.