How To Fix CRM_MKTPR027 - Ranking value is identical for products &1 and &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 027

• Message text: Ranking value is identical for products &1 and &2

What causes this issue?

The <DS:DE.CRMT_MKTPR_RANK>ranking value</> assigned to the products in
an up-selling or down-selling rule must differ, since otherwise the
products are not ranked.

System Response

The up/down selling rule cannot be changed or created.

How to fix this error?

Maintain different ranking values for products &V1& and &V2&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR027 - Ranking value is identical for products &1 and &2 ?

  The SAP error message CRM_MKTPR027 indicates that there is a ranking value conflict between two products in a marketing or sales context. Specifically, it means that two products (identified by &1 and &2) have been assigned the same ranking value, which is not allowed in the system. This can occur in scenarios where products are being evaluated for marketing campaigns, promotions, or other comparative analyses.
  Cause:
  
  Duplicate Ranking Values: The primary cause of this error is that both products have been assigned the same ranking value in the system, which can happen due to manual entry errors or incorrect data imports.
  Data Migration Issues: If data has been migrated from another system or if there have been bulk updates, it is possible that the ranking values were not properly adjusted.
  Configuration Issues: There may be issues in the configuration of the ranking criteria or the way products are categorized.
  
  Solution:
  
  Identify the Products: Check the products referenced by &1 and &2 in the error message. You can do this by looking up the product IDs in the relevant SAP transaction or report.
  Review Ranking Values: Examine the ranking values assigned to both products. You can do this in the product master data or the relevant marketing planning transaction.
  Adjust Ranking Values: Change the ranking value of one of the products to ensure that they are unique. This can be done through the product master data maintenance transaction (e.g., using transaction codes like MM02 for material master).
  Data Consistency Check: After making changes, run a consistency check to ensure that there are no other duplicate ranking values in the system.
  Test the Changes: After adjustments, re-run the process that triggered the error to confirm that the issue has been resolved.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as MM02 (Change Material), CRM_MKTPL (Marketing Planning), or any specific transaction related to your marketing or sales processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide additional context or solutions.
  Documentation: Review SAP documentation related to product ranking and marketing planning to understand how ranking values are used and managed within the system.
  User Roles: Ensure that users who are responsible for entering or managing product data have the appropriate training and access rights to avoid future conflicts.
  
  By following these steps, you should be able to resolve the CRM_MKTPR027 error and prevent it from occurring in the future.