How To Fix CRM_MKTPR013 - Rules: &1 deleted, &2 changed, &3 created, &4 contains errors

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 013

• Message text: Rules: &1 deleted, &2 changed, &3 created, &4 contains errors

What causes this issue?

This message indicates how many rules were successfully saved (created,
changed or deleted) and the number of rules for which errors occurred.
Those rules that could not be saved are displayed under <LS>Changes not
saved</>.

How to fix this error?

Double-click on a rule in the worklist and the system generates a
message log. Correct the errors listed and then save the rule again.
Alternatively, choose <LS>Undo</> to reverse changes.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR013 - Rules: &1 deleted, &2 changed, &3 created, &4 contains errors ?

  The SAP error message CRM_MKTPR013 typically relates to issues with marketing planning rules in the SAP Customer Relationship Management (CRM) module. This message indicates that there are changes in the marketing planning rules, specifically that some rules have been deleted, some have been changed, some have been created, and some contain errors.
  Cause:
  
  Deleted Rules: Some marketing rules that were previously defined have been removed, which may affect the overall marketing planning process.
  Changed Rules: Existing rules have been modified, which could lead to inconsistencies or conflicts with other rules.
  Created Rules: New rules have been added, which may not be properly configured or may conflict with existing rules.
  Errors in Rules: There are issues in one or more of the rules that prevent them from being processed correctly. This could be due to incorrect data, missing fields, or logical errors in the rule definitions.
  
  Solution:
  
  Review the Rules: Go to the marketing planning area in SAP and review the rules that have been deleted, changed, created, or contain errors. Check the configuration and ensure that all necessary fields are filled out correctly.
  Check for Conflicts: Look for any conflicts between the new, changed, and existing rules. Ensure that the rules do not contradict each other.
  Error Details: If the error message provides specific details about which rules contain errors, focus on those rules first. Correct any issues identified in the error message.
  Testing: After making changes, test the marketing planning process to ensure that the rules are functioning as expected.
  Documentation: Ensure that all changes to the rules are documented for future reference and to maintain clarity in the marketing planning process.
  
  Related Information:
  
  Transaction Codes: You may need to use specific transaction codes related to marketing planning in SAP CRM to access and modify the rules (e.g., CRMD_ORDER for managing marketing documents).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  User Authorization: Ensure that you have the necessary authorizations to view and modify marketing rules in the system.
  Consult SAP Help: Refer to the official SAP documentation for detailed information on marketing planning and rules configuration.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.