How To Fix CRM_MKTPR014 - Product association rule deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 014

• Message text: Product association rule deleted

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR014 - Product association rule deleted ?

  The SAP error message CRM_MKTPR014 indicates that a product association rule has been deleted. This error typically occurs in the context of SAP Customer Relationship Management (CRM) when there is an attempt to access or utilize a product association rule that no longer exists in the system.
  Cause:
  
  Deletion of Product Association Rule: The most common cause is that the product association rule has been deleted from the system, either intentionally or accidentally.
  Data Consistency Issues: There may be inconsistencies in the data, such as references to rules that have been removed or not properly updated.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view or access the product association rules, leading to confusion about their existence.
  
  Solution:
  
  Check for Deletion: Verify if the product association rule has indeed been deleted. You can do this by navigating to the relevant transaction or table where these rules are stored (e.g., using transaction codes like CRMD_ORDER or CRMD_ORDERADM_H).
  Recreate the Rule: If the rule is confirmed to be deleted and is necessary for your operations, you may need to recreate it. This can typically be done through the relevant configuration or master data transaction in SAP.
  Data Consistency Check: Run consistency checks to ensure that there are no orphaned references to deleted rules. This can help identify any other potential issues in the system.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the product association rules. If not, work with your SAP security team to grant the necessary permissions.
  Consult Documentation: Review SAP documentation or notes related to product association rules for any specific guidance or updates that may pertain to your version of SAP CRM.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing product association rules, such as CRMD_ORDER for order management.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Support: If the issue persists, consider reaching out to SAP support for assistance, especially if this error is affecting critical business processes.
  
  By following these steps, you should be able to address the CRM_MKTPR014 error effectively.