How To Fix CRM_MKTPR011 - Check association rules; no dependent products exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPR - CRM Marketing: Product Proposal CUD Products

• Message number: 011

• Message text: Check association rules; no dependent products exist

What causes this issue?

You want to define a <DS:GLOS.B590DB67B9F8D311A4910060B03C3B0E>product
association rule</> for cross-selling but have not defined the
dependent product(s).
Cross-selling product association rules require both
<DS:GLOS.411F66F998F9D311A4910060B03C3B0E>leading</> and
<DS:GLOS.96C3750CA2F9D311A4910060B03C3B0E>dependent products</>.

System Response

The association rule cannot be saved.

How to fix this error?

Define the necessary dependent product(s).

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPR011 - Check association rules; no dependent products exist ?

  The SAP error message CRM_MKTPR011 indicates that there are no dependent products found for the association rules you are trying to use in the context of marketing or product management within the SAP Customer Relationship Management (CRM) module. This error typically arises when you are attempting to execute a marketing campaign or a product association that relies on specific rules or relationships between products, but the system cannot find any products that meet the criteria defined in those rules.
  Cause:
  
  Missing Dependent Products: The most common cause is that the dependent products that should be associated with the main product are not defined in the system.
  Incorrect Association Rules: The association rules may not be set up correctly, or they may not match any existing products in the database.
  Data Inconsistencies: There may be inconsistencies or missing data in the product master records or in the association rules themselves.
  Configuration Issues: The configuration settings for product associations in the CRM system may not be properly set up.
  
  Solution:
  
  Check Association Rules: Review the association rules defined in the system. Ensure that they are correctly configured and that they point to the right products.
  Verify Product Master Data: Check the product master data to ensure that the dependent products are correctly defined and exist in the system. Make sure that the products are active and not marked for deletion.
  Update or Create Dependent Products: If dependent products are missing, you may need to create them or update existing products to ensure they meet the criteria of the association rules.
  Test with Different Products: Try using different products to see if the issue persists. This can help identify if the problem is specific to certain products or a broader issue.
  Consult Documentation: Refer to SAP documentation or help resources for guidance on setting up association rules and managing product relationships.
  Check Configuration Settings: Review the configuration settings related to product associations in the CRM system to ensure they are set up correctly.
  
  Related Information:
  
  SAP Notes and Knowledge Base Articles: Check for any relevant SAP Notes or Knowledge Base Articles that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing marketing campaigns and MM02 for product master data maintenance.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to view and modify product associations and marketing data.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who specializes in SAP CRM for further assistance.