How To Fix CRM_MKTPL_VOUCHER028 - FUNCTION : CSV File Upload

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_VOUCHER - Voucher Handling Messages

• Message number: 028

• Message text: FUNCTION : CSV File Upload

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_VOUCHER028 - FUNCTION : CSV File Upload ?

  The SAP error message CRM_MKTPL_VOUCHER028 typically occurs during the CSV file upload process in the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing plans or vouchers. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Cause
  The error message CRM_MKTPL_VOUCHER028 generally indicates that there is an issue with the data being uploaded from the CSV file. Common causes include:
  
  
  Data Format Issues: The data in the CSV file may not conform to the expected format. This could include incorrect data types, missing required fields, or improperly formatted dates.
  
  
  Validation Errors: The system may have specific validation rules that the data must meet. If the data violates these rules, the upload will fail.
  
  
  Missing Master Data: The CSV file may reference master data (like customer IDs, product IDs, etc.) that does not exist in the system.
  
  
  File Encoding Issues: The CSV file may not be encoded correctly (e.g., UTF-8 vs. ANSI), leading to issues in reading the file.
  
  
  Incorrect Mapping: The fields in the CSV file may not be correctly mapped to the corresponding fields in the SAP system.
  
  
  Solution
  To resolve the CRM_MKTPL_VOUCHER028 error, you can take the following steps:
  
  
  Check the CSV File Format:
  
  Ensure that the CSV file adheres to the required format. Check for any missing or incorrectly formatted fields.
  Validate that all required fields are present and correctly populated.
  
  
  
  Review Validation Rules:
  
  Familiarize yourself with the validation rules in the SAP system for the data you are trying to upload. Make sure your data complies with these rules.
  
  
  
  Verify Master Data:
  
  Ensure that all referenced master data exists in the system. If there are any missing entries, create them before attempting the upload again.
  
  
  
  Check File Encoding:
  
  Open the CSV file in a text editor and verify the encoding. Save it in the correct format (usually UTF-8) if necessary.
  
  
  
  Correct Field Mapping:
  
  Double-check the mapping of fields in the CSV file to ensure they correspond correctly to the fields in the SAP system.
  
  
  
  Test with Sample Data:
  
  If possible, create a small sample CSV file with known good data to test the upload process. This can help isolate the issue.
  
  
  
  Consult SAP Documentation:
  
  Refer to SAP documentation or help resources for specific details related to the error message and the upload process.
  
  
  
  Seek Support:
  
  If the issue persists, consider reaching out to your SAP support team or consulting with SAP community forums for additional assistance.
  
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for data uploads, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide specific fixes or patches.
  User Authorization: Ensure that you have the necessary authorizations to perform the upload operation.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_MKTPL_VOUCHER028 error during the CSV file upload process in SAP CRM.