How To Fix CRM_MKTPL_VOUCHER010 - Voucher code &1 is expired

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_VOUCHER - Voucher Handling Messages

• Message number: 010

• Message text: Voucher code &1 is expired

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_VOUCHER010 - Voucher code &1 is expired ?

  The SAP error message CRM_MKTPL_VOUCHER010 indicates that a voucher code you are trying to use has expired. This error typically occurs in the context of marketing and promotions within the SAP Customer Relationship Management (CRM) module.
  Cause:
  The primary cause of this error is that the voucher code you are attempting to apply has a validity period that has already passed. Vouchers often have specific start and end dates, and if the current date is beyond the end date, the system will not allow the voucher to be used.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Voucher Validity:
  
  Verify the validity dates of the voucher code. You can do this by checking the promotion or marketing campaign associated with the voucher in the SAP system.
  Ensure that the current date falls within the valid date range of the voucher.
  
  
  
  Use a Valid Voucher:
  
  If the voucher has indeed expired, you will need to use a different voucher code that is currently valid.
  If you have access to create or manage vouchers, consider creating a new voucher with the desired conditions.
  
  
  
  Contact Support:
  
  If you believe the voucher should still be valid or if there is a discrepancy, contact your system administrator or SAP support for further assistance. They can check the configuration and validity settings in the system.
  
  
  
  Review Configuration:
  
  If you are responsible for managing vouchers, review the configuration settings in the SAP CRM system to ensure that the validity periods are set correctly for future promotions.
  
  
  
  Related Information:
  
  Voucher Management: Understanding how vouchers are created, managed, and validated in SAP CRM can help prevent similar issues in the future.
  Promotion Campaigns: Familiarize yourself with the promotion campaigns and their settings, as they often dictate the rules around voucher usage.
  SAP Documentation: Refer to SAP's official documentation or help resources for detailed information on managing vouchers and promotions within the CRM module.
  
  By following these steps, you should be able to address the error and ensure that you are using valid voucher codes in your transactions.