How To Fix CRM_MKTPL_TMPL010 - Transaction type &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TMPL - Messages for Assigning Transaction Templates

• Message number: 010

• Message text: Transaction type &1 does not exist

What causes this issue?

For one of the business transaction templates that are assigned to the
marketing element being processed, a non-existent transaction type &V1&
is specified.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For all business transaction templates that are assigned to the
marketing element being processed, specify an allowed business
transaction type to the communication medium and the corresponding
communication channel.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TMPL010 - Transaction type &1 does not exist ?

  The SAP error message "CRM_MKTPL_TMPL010 Transaction type &1 does not exist" typically occurs in the context of SAP Customer Relationship Management (CRM) when a transaction type that is being referenced in a marketing planning or template context is not defined in the system. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Transaction Type: The transaction type specified (represented by &1 in the error message) is not defined in the system. This could be due to a configuration issue or because the transaction type was deleted or never created.
  Incorrect Configuration: The system may be looking for a transaction type that is not properly configured or is not active.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the transaction type, leading to the perception that it does not exist.
  
  Solution:
  
  
  Check Transaction Type Configuration:
  
  Go to the transaction code SPRO to access the SAP Reference IMG.
  Navigate to CRM > Marketing > Marketing Planning > Define Transaction Types.
  Verify if the transaction type in question exists. If it does not, you may need to create it or restore it if it was deleted.
  
  
  
  Create or Modify Transaction Type:
  
  If the transaction type does not exist, you can create a new one by following the configuration steps in the IMG.
  Ensure that all necessary settings and parameters are correctly defined for the new transaction type.
  
  
  
  Check for Authorizations:
  
  Ensure that the user has the necessary authorizations to access the transaction type. This can be checked with the help of your SAP security team.
  
  
  
  Review Customizations:
  
  If your organization has custom developments or enhancements, check if any custom code is affecting the availability of the transaction type.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or notes related to transaction types in CRM to ensure that you are following best practices.
  
  
  
  Related Information:
  
  Transaction Types in CRM: Transaction types are essential for defining how different marketing activities are processed in SAP CRM. They determine the behavior of marketing plans, campaigns, and other related activities.
  SAP Notes: Check the SAP Support Portal for any notes related to this error message. There may be specific patches or updates that address known issues.
  Community Forums: SAP Community and other forums can be helpful for finding similar issues faced by other users and the solutions they implemented.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support for further assistance.