How To Fix CRM_MKTPL_TMPL005 - Enter a reference end date for the assigned transaction template

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TMPL - Messages for Assigning Transaction Templates

• Message number: 005

• Message text: Enter a reference end date for the assigned transaction template

What causes this issue?

For one of the business transaction templates that are assigned to the
marketing element being processed, no reference date is specified for
the end date of the business transaction to be created.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For all business transaction templates that are assigned to the
marketing element being processed, specify an allowed reference date.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TMPL005 - Enter a reference end date for the assigned transaction template ?

  The SAP error message CRM_MKTPL_TMPL005 indicates that a reference end date is missing for the assigned transaction template in the CRM (Customer Relationship Management) module. This error typically occurs when you are trying to create or modify a marketing plan or transaction template without specifying a valid end date.
  Cause:
  The primary cause of this error is that the transaction template you are working with requires a reference end date to be defined, but it has not been provided. This is essential for the system to understand the duration of the transaction template and to manage its lifecycle effectively.
  Solution:
  To resolve this error, you need to enter a reference end date for the assigned transaction template. Here are the steps to do this:
  
  
  Access the Transaction Template:
  
  Navigate to the transaction template that you are trying to create or modify in the SAP CRM system.
  
  
  
  Edit the Template:
  
  Open the template for editing. You may need to go to the relevant transaction code (e.g., CRMD_ORDER or CRM_MKTPL) depending on your specific use case.
  
  
  
  Enter the Reference End Date:
  
  Look for the field labeled "Reference End Date" or similar. This is usually found in the details or attributes section of the template.
  Enter a valid date that represents the end of the transaction template's validity.
  
  
  
  Save Changes:
  
  After entering the end date, save your changes to the transaction template.
  
  
  
  Retry the Operation:
  
  Once the reference end date is set, try to perform the operation that triggered the error again.
  
  
  
  Related Information:
  
  Transaction Templates: These are used in SAP CRM to define standard processes for marketing campaigns, sales orders, or service requests. They help streamline operations and ensure consistency.
  Date Validity: In SAP, many objects require start and end dates to manage their lifecycle. Always ensure that both dates are set when creating or modifying templates.
  Documentation: Refer to SAP Help documentation or your organization's internal guidelines for more detailed instructions on managing transaction templates in your specific version of SAP CRM.
  
  If you continue to experience issues after following these steps, it may be helpful to consult with your SAP administrator or support team for further assistance.