How To Fix CRM_MKTPL_TMPL006 - Enter a communication medium before assigning transaction templates

CRM_MKTPL_TMPL006 - Overview

• Message type: E = Error

• Message class: CRM_MKTPL_TMPL - Messages for Assigning Transaction Templates

• Message number: 006

• Message text: Enter a communication medium before assigning transaction templates

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TMPL006 - Enter a communication medium before assigning transaction templates ?

  The SAP error message CRM_MKTPL_TMPL006 indicates that a communication medium has not been specified before attempting to assign transaction templates in the SAP CRM (Customer Relationship Management) system. This error typically occurs when you are trying to create or modify a marketing transaction template without defining how the communication will be carried out (e.g., email, phone, etc.).
  
  Cause:
  The primary cause of this error is the absence of a defined communication medium in the transaction template settings. In SAP CRM, communication mediums are essential for determining how marketing activities will be executed and tracked.
  
  Solution:
  To resolve this error, you need to follow these steps:
  
  
  Access the Transaction Template:
  
  Navigate to the transaction where you are trying to assign the transaction template (e.g., in the Marketing area).
  
  
  
  Define Communication Medium:
  
  Before assigning the transaction template, ensure that you have defined a communication medium. This can typically be done in the settings or configuration of the marketing transaction.
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