How To Fix CRM_MKTPL_TGRP010 - Reset the conditions indicator

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TGRP - Target Group as Planning Customer

• Message number: 010

• Message text: Reset the conditions indicator

What causes this issue?

The condition indicator is activated to indicate that the current
product hierarchy will be used to generate condition records
automatically.
Only one product hierarchy can be selected for generating condition
records.
You have selected it already for another hierarchy.

System Response

You receive an error message preventing you from selecting the
indicator.

How to fix this error?

Do not select the indicator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TGRP010 - Reset the conditions indicator ?

  The SAP error message CRM_MKTPL_TGRP010, which states "Reset the conditions indicator," typically occurs in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module. This error is related to the conditions that are set for a marketing plan or campaign, and it indicates that there is an issue with the conditions that need to be addressed.
  Cause:
  The error can be caused by several factors, including:
  
  Incomplete or Incorrect Condition Records: The condition records for pricing, discounts, or other parameters may not be properly defined or may be missing.
  Locked or Inactive Condition Types: The condition types that are being referenced may be locked or inactive, preventing the system from processing them.
  Data Inconsistencies: There may be inconsistencies in the data related to the marketing plan or campaign, such as invalid entries or references to non-existent objects.
  Authorization Issues: The user may not have the necessary authorizations to modify or reset the conditions.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Condition Records:
  
  Navigate to the condition records related to the marketing plan or campaign.
  Ensure that all necessary condition records are created and correctly configured.
  
  
  
  Reset Conditions:
  
  If the error suggests resetting the conditions, you may need to go to the relevant transaction (e.g., transaction CRMD_ORDER) and manually reset the conditions indicator.
  Look for an option to reset or delete the conditions and re-enter them if necessary.
  
  
  
  Review Condition Types:
  
  Check the status of the condition types being used. Ensure they are active and not locked.
  You can do this by navigating to the condition type configuration in the SAP customizing settings.
  
  
  
  Data Consistency Check:
  
  Perform a data consistency check to identify any inconsistencies in the marketing plan or campaign data.
  Use transaction codes like SE11 or SE16 to review the relevant database tables.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to perform the required actions. Consult with your SAP security team if needed.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to CRM marketing planning for any specific guidance or updates regarding this error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER (for managing marketing campaigns) and other related transactions for condition maintenance.
  SAP Notes: Check for any SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.