How To Fix CRM_MKTPL_TGRP011 - The status of target group "&1" is not "Completed"

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TGRP - Target Group as Planning Customer

• Message number: 011

• Message text: The status of target group "&1" is not "Completed"

What causes this issue?

The planning profile group assigned to your marketing project includes a
planning profile that has a business partner or a hierarchy node as its
leading column. The business partners in the target group are therefore
read for planning purposes (initial planning data is created when a
planning profile group is assigned to the trade promotion) or to
generate condition records. As the status of this target group is not
<ZK>Completed</>, the target group content may change after the
marketing project is saved. If business partners are removed from the
target group, this leads to data inconsistency the next time the
marketing project is accessed.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

It is highly recommended that you manually set the target group to
<ZK>Completed</> in the Segment Builder. This status prohibits the
removal of business partners from a target group.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TGRP011 - The status of target group "&1" is not "Completed" ?

  The SAP error message CRM_MKTPL_TGRP011 indicates that the status of a target group is not "Completed." This error typically arises in the context of SAP Customer Relationship Management (CRM) when you are trying to perform an action that requires the target group to be in a specific status, usually when you are attempting to execute a marketing campaign or similar activities.
  Cause:
  The primary cause of this error is that the target group you are trying to use has not reached the "Completed" status. Target groups in SAP CRM go through various statuses during their lifecycle, such as "In Process," "Completed," or "Cancelled." If the target group is still in a preliminary status, it cannot be used for certain operations.
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Target Group Status:
  
  Navigate to the target group in question using the relevant transaction code (e.g., CRMD_ORDER or similar).
  Check the status of the target group. If it is not "Completed," you will need to complete the necessary steps to change its status.
  
  
  
  Complete the Target Group:
  
  If the target group is still in the "In Process" status, ensure that all required data and configurations are completed.
  You may need to run any necessary processes to finalize the target group, such as executing selection criteria or ensuring that all required members are included.
  
  
  
  Update the Target Group:
  
  If you have made changes to the target group, ensure that you save those changes and recheck the status.
  Sometimes, simply re-saving the target group can update its status.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or help files related to target groups and their statuses for any specific requirements or steps that may be necessary to complete the target group.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to change the status of the target group. Lack of permissions can prevent you from completing the target group.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for managing target groups, such as CRMD_ORDER or CRM_MKTPL.
  Status Management: Understand the lifecycle of target groups and the implications of each status.
  SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to resolve the error and successfully work with the target group in SAP CRM.