How To Fix CRM_MKTPL_TGRP008 - Sold-to party &1 is invalid; it must be contained in target group &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_TGRP - Target Group as Planning Customer

• Message number: 008

• Message text: Sold-to party &1 is invalid; it must be contained in target group &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_TGRP008 - Sold-to party &1 is invalid; it must be contained in target group &2 ?

  The SAP error message CRM_MKTPL_TGRP008 indicates that the sold-to party (customer) specified in your transaction is not valid for the target group you are trying to use. This typically occurs in the context of marketing or sales activities where specific target groups are defined for campaigns or promotions.
  Cause:
  
  Invalid Sold-to Party: The sold-to party (customer) you are trying to use is not included in the specified target group.
  Target Group Configuration: The target group may not have been properly configured to include the sold-to party.
  Data Inconsistencies: There may be inconsistencies in the master data or the target group definition.
  Authorization Issues: The user may not have the necessary authorizations to access the target group or the sold-to party.
  
  Solution:
  
  
  Check Target Group Membership:
  
  Verify if the sold-to party is indeed part of the target group. You can do this by navigating to the target group in the SAP CRM system and checking its members.
  If the sold-to party is not included, you may need to add it to the target group.
  
  
  
  Update Target Group:
  
  If the sold-to party should be included, you can update the target group to include the customer. This can typically be done through the target group management transaction in SAP CRM.
  
  
  
  Review Master Data:
  
  Ensure that the sold-to party's master data is correctly maintained. Check for any missing or incorrect information that might prevent the customer from being recognized as valid.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access both the sold-to party and the target group. If not, contact your system administrator to resolve any authorization issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific configurations or settings related to target groups and sold-to parties.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like CRMD_ORDER for managing sales orders or CRMD_ORDERADM_H for accessing order management.
  Target Group Management: Familiarize yourself with the target group management functionalities in SAP CRM, which can be accessed through the marketing area.
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide additional guidance related to this error message.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide deeper insights into the specific configuration of your SAP system.