How To Fix CRM_MKTPL_RTOM014 - Campaign dates differ from product validity dates

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_RTOM - Messages for RTOM assignments

• Message number: 014

• Message text: Campaign dates differ from product validity dates

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_RTOM014 - Campaign dates differ from product validity dates ?

  The SAP error message CRM_MKTPL_RTOM014 indicates that there is a discrepancy between the campaign dates defined in the marketing campaign and the validity dates of the products associated with that campaign. This error typically arises when the campaign is set to run during a period that does not align with the validity period of the products involved.
  Cause:
  
  Campaign Dates: The start and end dates of the marketing campaign may not cover the validity period of the products.
  Product Validity Dates: The products may have specific validity dates that do not overlap with the campaign dates.
  Configuration Issues: There may be configuration settings in the system that enforce strict date checks between campaigns and product validity.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Campaign Dates:
  
  Review the start and end dates of the marketing campaign. Ensure that these dates encompass the validity period of the products you are trying to include in the campaign.
  
  
  
  Check Product Validity:
  
  Verify the validity dates of the products associated with the campaign. You can do this by checking the product master data in SAP.
  If the products are not valid during the campaign period, consider adjusting the campaign dates or the product validity dates.
  
  
  
  Adjust Dates:
  
  If necessary, modify either the campaign dates or the product validity dates to ensure they align. This may involve extending the validity of the products or changing the campaign duration.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for any specific guidelines related to campaign and product validity date configurations.
  
  
  
  Testing:
  
  After making adjustments, test the campaign again to ensure that the error is resolved.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to campaign management and product master data (e.g., CRM_MKTPL, MM01 for product master).
  User Roles: Ensure that you have the necessary permissions to make changes to campaigns and product data.
  Consult with Colleagues: If you are unsure about the validity dates or campaign settings, consult with colleagues or team members who manage marketing campaigns or product data.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_RTOM014 error and successfully manage your marketing campaigns in SAP.