How To Fix CRM_MKTPL_MASS038 - Enter the start date


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_MASS - Messages for Marketing Mass Change, Copy & Approval

  • Message number: 038

  • Message text: Enter the start date

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_MASS038 - Enter the start date ?

    The SAP error message CRM_MKTPL_MASS038 typically occurs in the context of marketing planning or campaign management within the SAP Customer Relationship Management (CRM) module. This error indicates that a required field, specifically the "start date," has not been filled in or is missing in the relevant transaction or data entry screen.

    Cause:

    The error is triggered when a user attempts to execute a function or transaction that requires a start date for a marketing plan, campaign, or similar object, but the field is left empty. This is a validation check to ensure that all necessary information is provided before proceeding.

    Solution:

    To resolve the error, follow these steps:

    1. Identify the Transaction: Determine which transaction or screen you are working on when the error occurs.

    2. Locate the Start Date Field: Navigate to the relevant section of the screen where the start date is required.

    3. Enter the Start Date: Input a valid start date in the required format. Ensure that the date is logical (e.g., it should not be a past date if the context requires a future date).

    4. Save or Execute: After entering the start date, try to save the changes or execute the transaction again.

    5. Check for Additional Required Fields: If the error persists, check if there are other mandatory fields that need to be filled out.

    Related Information:

    • Field Format: Ensure that the date format matches the system's expected format (e.g., DD/MM/YYYY or MM/DD/YYYY).
    • User Permissions: Make sure you have the necessary permissions to edit the marketing plan or campaign.
    • System Configuration: If you are consistently encountering this error, it may be worth checking with your SAP administrator to ensure that the system configuration is correct and that there are no additional validation rules in place that could be causing the issue.
    • Documentation: Refer to SAP documentation or help files for more detailed information on the specific transaction you are working with.

    If you continue to experience issues after following these steps, consider reaching out to your SAP support team for further assistance.

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