How To Fix CRM_MKTPL_MASS036 - &1 copy failed; change ID to conform to formatting mask

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_MASS - Messages for Marketing Mass Change, Copy & Approval

• Message number: 036

• Message text: &1 copy failed; change ID to conform to formatting mask

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_MASS036 - &1 copy failed; change ID to conform to formatting mask ?

  The SAP error message CRM_MKTPL_MASS036 typically occurs in the context of mass changes in the SAP CRM (Customer Relationship Management) module, particularly when dealing with marketing plans or similar objects. The error indicates that a copy operation has failed because the Change ID does not conform to the expected formatting mask.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Invalid Change ID Format: The Change ID you are trying to use does not match the required format defined in the system. This could be due to incorrect characters, length, or structure.
  Configuration Issues: There may be configuration settings in the system that define how Change IDs should be formatted, and the provided ID does not meet these criteria.
  Data Entry Errors: Manual entry errors when inputting the Change ID can lead to this issue.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check the Change ID Format:
  
  Verify the format of the Change ID you are trying to use. Ensure it adheres to the expected structure (length, character types, etc.).
  Refer to the documentation or configuration settings in your SAP system to understand the required format.
  
  
  
  Use a Valid Change ID:
  
  If you have a list of valid Change IDs, try using one of those instead.
  If you are unsure about the valid Change IDs, consult with your SAP administrator or check the relevant tables in the database.
  
  
  
  Review Configuration Settings:
  
  If you have access, review the configuration settings related to Change IDs in the SAP system. This may involve checking transaction codes like SPRO for customizing settings.
  Ensure that the formatting mask for Change IDs is correctly defined.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message. There may be patches or updates that resolve known issues.
  
  
  
  Testing:
  
  After making any changes or corrections, perform a test to see if the error persists. If it does, further investigation may be needed.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, or others that may be involved in the process you are working on.
  SAP Documentation: Review SAP Help documentation for CRM and marketing-related functionalities to understand how Change IDs are utilized.
  User Forums and Communities: Engage with SAP user communities or forums where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to involve your SAP support team or consult with an SAP expert for further assistance.