How To Fix CRM_MKTPL_MASS039 - You cannot select or modify the Totals row

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_MASS - Messages for Marketing Mass Change, Copy & Approval

• Message number: 039

• Message text: You cannot select or modify the Totals row

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_MASS039 - You cannot select or modify the Totals row ?

  The SAP error message CRM_MKTPL_MASS039 indicates that you cannot select or modify the Totals row in a marketing planning context. This typically occurs in the SAP Customer Relationship Management (CRM) module when working with marketing plans or similar data structures.
  Cause:
  The error is caused by the system's design, which prevents users from modifying the Totals row. The Totals row is a summary of the data and is calculated based on the underlying detail rows. Therefore, any attempt to select or modify this row directly is restricted to maintain data integrity.
  Solution:
  To resolve this error, consider the following steps:
  
  
  Check Data Entry: Ensure that you are not trying to select or modify the Totals row directly. Instead, focus on the individual detail rows that contribute to the Totals.
  
  
  Review Permissions: Ensure that you have the necessary permissions to modify the data in the marketing planning area. Sometimes, user roles may restrict certain actions.
  
  
  Use the Correct Functionality: If you need to change the values that affect the Totals row, make the necessary adjustments in the detail rows. The Totals will automatically update based on these changes.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more information on how to work with marketing plans and the structure of the data.
  
  
  Contact Support: If you believe this error is occurring inappropriately or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Training Materials: Review any training materials or user guides related to marketing planning in SAP CRM to better understand how to work with the data.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to navigate around the error and effectively manage your marketing planning data in SAP CRM.