How To Fix CRM_MKTPL_LOY026 - Select a program partner

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 026

• Message text: Select a program partner

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY026 - Select a program partner ?

  The SAP error message CRM_MKTPL_LOY026 ("Select a program partner") typically occurs in the context of SAP Customer Relationship Management (CRM) when working with loyalty programs or marketing plans. This error indicates that the system requires you to select a program partner before proceeding with a specific action, such as creating or managing a loyalty program.
  Cause:
  
  Missing Program Partner: The most common cause of this error is that the user has not selected a program partner in the relevant transaction or screen.
  Configuration Issues: There may be issues with the configuration of the loyalty program or marketing plan that prevent the selection of a program partner.
  Authorization Issues: The user may not have the necessary authorizations to view or select program partners.
  
  Solution:
  
  
  Select a Program Partner:
  
  Navigate to the relevant screen where the error occurs.
  Look for a field or dropdown menu labeled "Program Partner" or similar.
  Select an appropriate program partner from the list. If no partners are available, you may need to create or configure them in the system.
  
  
  
  Check Configuration:
  
  Ensure that the loyalty program or marketing plan is correctly configured in the system.
  Verify that program partners are defined and active in the system.
  
  
  
  Review Authorizations:
  
  Check if the user has the necessary authorizations to access and select program partners.
  If not, contact your system administrator to adjust the user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on managing program partners within the CRM module.
  
  
  
  Contact Support:
  
  If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP CRM that deal with loyalty programs and marketing plans, such as CRMD_ORDER or CRMD_ORDERADM_H.
  SAP Notes: Search for SAP Notes related to CRM_MKTPL_LOY026 for any patches or updates that may address this issue.
  Training and Documentation: Consider training sessions or documentation on SAP CRM loyalty management to better understand how to manage program partners effectively.
  
  By following these steps, you should be able to resolve the error and continue with your tasks in SAP CRM.