How To Fix CRM_MKTPL_LOY024 - Input tier group &1 or tier &2 is incorrect

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_LOY - Message class for loyalty

• Message number: 024

• Message text: Input tier group &1 or tier &2 is incorrect

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_LOY024 - Input tier group &1 or tier &2 is incorrect ?

  The SAP error message CRM_MKTPL_LOY024 indicates that there is an issue with the input tier group or tier specified in a loyalty program or marketing plan. This error typically arises in the context of loyalty management within SAP Customer Relationship Management (CRM) when the system cannot find or validate the specified tier group or tier.
  
  Cause:
  
  Incorrect Tier Group or Tier: The tier group or tier specified in the transaction does not exist in the system or is incorrectly entered.
  Inactive Tier Group or Tier: The tier group or tier may exist but is not active or has been deactivated.
  Authorization Issues: The user may not have the necessary authorizations to access the specified tier group or tier.
  
  Configuration Issues: There may be configuration issues in the loyalty management settings that prevent the system from recognizing the tier group or tier.
  
  
  Solution:
  
  Verify Input: Check the input values for the tier group and tier. Ensure that they