How To Fix CRM_MKTPL_EAI189 - Unable to process partner &1; action code &2 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 189

• Message text: Unable to process partner &1; action code &2 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI189 - Unable to process partner &1; action code &2 does not exist ?

  The SAP error message CRM_MKTPL_EAI189 indicates that there is an issue with processing a partner in the context of a marketing plan or campaign. The specific message states that the action code provided does not exist for the partner in question. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Invalid Action Code: The action code specified in the process does not exist in the system. This could be due to a typo, an outdated code, or a code that has not been properly configured in the system.
  Partner Configuration: The partner (customer, vendor, etc.) may not be correctly set up in the system, or the action code may not be applicable to the type of partner being processed.
  Data Inconsistency: There may be inconsistencies in the data related to the partner or the action code, possibly due to recent changes or updates in the system.
  Authorization Issues: The user may not have the necessary authorizations to perform the action associated with the action code.
  
  Solution:
  
  Check Action Code: Verify that the action code being used is valid and exists in the system. You can do this by checking the configuration settings in the relevant transaction codes (e.g., SPRO) or by consulting with your SAP administrator.
  Review Partner Data: Ensure that the partner data is correctly configured and that the action code is applicable to that partner. This may involve checking the partner's role, status, and any related settings.
  Data Consistency Check: Run consistency checks on the data related to the partner and the action code. This may involve using transaction codes like SE16 or SE11 to inspect the relevant tables.
  Authorization Check: Ensure that the user executing the action has the necessary authorizations. This may involve checking user roles and permissions in the system.
  Consult Documentation: Refer to SAP documentation or help resources for specific details about the action codes and their usage in the context of marketing and partner processing.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: For configuration settings.
  SE16/SE11: For data inspection.
  CRM_ORDER: For managing CRM orders and related data.
  
  
  SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that address known issues.
  Community Forums: Engage with SAP community forums or support channels for additional help and shared experiences from other users who may have encountered the same issue.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it. If the issue persists, consider reaching out to SAP support for further assistance.