How To Fix CRM_MKTPL_EAI190 - Error while deleting partners

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 190

• Message text: Error while deleting partners

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI190 - Error while deleting partners ?

  The SAP error message CRM_MKTPL_EAI190 typically occurs in the context of the SAP Customer Relationship Management (CRM) module when there is an issue related to deleting partner data. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Causes of the Error
  
  
  Data Integrity Issues: The partner data you are trying to delete may be linked to other records or transactions, which prevents deletion due to data integrity constraints.
  
  
  Authorization Issues: The user attempting to delete the partner may not have the necessary authorizations to perform this action.
  
  
  System Configuration: There may be specific configurations or settings in the system that restrict the deletion of partner data.
  
  
  Active Relationships: If the partner has active relationships or roles in the system, it may not be possible to delete them until those relationships are removed.
  
  
  Custom Logic: Custom enhancements or logic in the system may be preventing the deletion of partners.
  
  
  Solutions
  
  
  Check for Active Relationships: Before attempting to delete a partner, check if there are any active relationships or roles associated with that partner. If so, you may need to remove or deactivate those relationships first.
  
  
  Review Authorizations: Ensure that the user has the necessary authorizations to delete partner data. You may need to consult with your SAP security team to verify and adjust authorizations if necessary.
  
  
  Data Consistency Check: Perform a data consistency check to identify any issues with the partner data. This can help you understand if there are any dependencies that need to be resolved before deletion.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  
  Use Transaction Codes: Utilize transaction codes like BP (Business Partner) to manage and review partner data. You can also use CRMD_ORDER to check for any related transactions.
  
  
  Debugging: If you have access to development tools, you can debug the process to identify where the error is occurring. This may require assistance from a developer or SAP consultant.
  
  
  Contact SAP Support: If the issue persists and you cannot find a resolution, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the steps you have taken.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management and CRMD_ORDER for CRM order management.
  SAP Documentation: Review SAP documentation related to partner management and error handling in CRM.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the cause of the CRM_MKTPL_EAI190 error and implement a suitable solution.