How To Fix CRM_MKTPL_EAI187 - Error with action code 03 Delete; partner &1 must exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 187

• Message text: Error with action code 03 Delete; partner &1 must exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI187 - Error with action code 03 Delete; partner &1 must exist ?

  The SAP error message CRM_MKTPL_EAI187 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing plans or partner functions. The error indicates that there is an issue with trying to delete a partner (identified by &1) that does not exist in the system.
  Cause:
  The error is triggered when an action to delete a partner is attempted, but the specified partner does not exist in the database. This can happen due to several reasons:
  
  Incorrect Partner ID: The partner ID provided in the action does not match any existing partner in the system.
  Data Synchronization Issues: There may be inconsistencies in the data, especially if the system is integrated with other systems or if there have been recent changes.
  Logical Deletion: The partner may have been logically deleted or marked inactive, which means it cannot be deleted again.
  Timing Issues: The partner might have been deleted in a previous transaction, and the current transaction is trying to reference it.
  
  Solution:
  To resolve the CRM_MKTPL_EAI187 error, you can follow these steps:
  
  
  Verify Partner ID: Check the partner ID that is being referenced in the error message. Ensure that it is correct and exists in the system.
  
  Use transaction codes like BP (Business Partner) to search for the partner ID.
  
  
  
  Check Partner Status: Ensure that the partner is active and not marked for deletion. If it is inactive, you may need to reactivate it or handle it according to your business process.
  
  
  Review Transaction Logs: Look at the transaction logs or change logs to see if there were any recent changes made to the partner data that could have led to this issue.
  
  
  Data Consistency Check: If your system is integrated with other systems, ensure that data synchronization is functioning correctly. You may need to run consistency checks or data reconciliation processes.
  
  
  Consult Documentation: Review any relevant SAP documentation or notes related to the error message for additional context or specific instructions.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. Provide them with the error message details and any relevant transaction information.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP for Business Partner management, CRM_ORDER for CRM order management, and SE11 for data dictionary checks.
  SAP Notes: Search for SAP Notes related to CRM_MKTPL_EAI187 in the SAP Support Portal for any known issues or patches.
  System Logs: Check system logs (transaction SLG1) for additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and resolve the error effectively.