How To Fix CRM_MKTPL_EAI186 - Error with action code 02 Change; partner &1 must exist

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 186

• Message text: Error with action code 02 Change; partner &1 must exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI186 - Error with action code 02 Change; partner &1 must exist ?

  The SAP error message CRM_MKTPL_EAI186 typically occurs in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing plans or related activities. The error message indicates that there is an issue with a partner that is expected to exist in the system but does not.
  Cause:
  The error message CRM_MKTPL_EAI186 with action code 02 Change suggests that the system is trying to change a marketing plan or related object, and it requires a partner (e.g., a customer, vendor, or other business partner) to be present in the system. The specific cause of this error can include:
  
  Missing Partner Data: The partner specified in the transaction does not exist in the system.
  Incorrect Partner Role: The partner may exist, but it might not have the correct role assigned that is required for the operation.
  Data Inconsistency: There may be inconsistencies in the data, such as a partner being deleted or not properly maintained.
  Configuration Issues: There could be configuration issues in the CRM system that prevent the partner from being recognized.
  
  Solution:
  To resolve the CRM_MKTPL_EAI186 error, you can take the following steps:
  
  
  Check Partner Existence:
  
  Verify that the partner ID mentioned in the error message exists in the system. You can do this by using transaction codes like BP (Business Partner) to search for the partner.
  
  
  
  Verify Partner Roles:
  
  Ensure that the partner has the correct roles assigned. For example, if the partner is supposed to be a customer, check that the customer role is assigned correctly.
  
  
  
  Review Data Consistency:
  
  Check for any inconsistencies in the data. If the partner was recently deleted or modified, ensure that all related data is updated accordingly.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the CRM system to ensure that the partner types and roles are correctly set up.
  
  
  
  Consult Logs:
  
  Look at the application logs or error logs for more detailed information about the error. This can provide additional context that may help in troubleshooting.
  
  
  
  Testing:
  
  If changes are made, test the transaction again to see if the error persists.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message.
  Documentation: Review the SAP documentation for CRM and marketing planning to understand the requirements for partner data.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue causing the CRM_MKTPL_EAI186 error.