How To Fix CRM_MKTPL_EAI109 - Remove duplicate keys from product groups

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 109

• Message text: Remove duplicate keys from product groups

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI109 - Remove duplicate keys from product groups ?

  The SAP error message CRM_MKTPL_EAI109 indicates that there are duplicate keys in the product groups when trying to perform an operation related to marketing planning or product management in the SAP CRM system. This error typically arises during data import or synchronization processes where unique identifiers (keys) are expected but duplicates are found.
  Cause:
  
  Duplicate Entries: The most common cause of this error is the presence of duplicate entries in the product group data. This can happen due to incorrect data entry, data migration issues, or problems during data import from external systems.
  Data Consistency Issues: If the data is being pulled from multiple sources or systems, inconsistencies can lead to duplicates.
  Configuration Errors: Incorrect configuration in the system that defines how product groups are managed can also lead to this issue.
  
  Solution:
  
  
  Identify Duplicates: 
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., CRMD_ORDER, CRMD_ORDERADM_H, or any custom tables related to product groups) and run queries to identify duplicate keys.
  You can also use SQL queries to find duplicates based on the key fields.
  
  
  
  Remove Duplicates:
  
  Once identified, you can either delete the duplicate entries manually or use a data cleansing tool to automate the process.
  Ensure that you keep the correct entries and remove only the duplicates.
  
  
  
  Data Validation:
  
  Implement data validation checks before importing or synchronizing data to prevent duplicates from being created in the first place.
  Consider using unique constraints in the database to enforce uniqueness.
  
  
  
  Review Data Import Processes:
  
  If the duplicates are arising from data imports, review the import logic and ensure that it checks for existing keys before inserting new records.
  
  
  
  Consult Documentation: 
  
  Review SAP documentation or notes related to the specific version of your SAP CRM system for any known issues or additional guidance.
  
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific patches or updates related to this error message. SAP frequently releases notes that address known issues.
  Transaction Codes: Familiarize yourself with relevant transaction codes for data management, such as:
  
  SE16 (Data Browser)
  SE11 (Data Dictionary)
  SM37 (Job Monitoring) to check for any background jobs that might be causing issues.
  
  
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_EAI109 error and ensure that your product group data is clean and consistent.