How To Fix CRM_MKTPL_EAI108 - Remove duplicate keys from causal factors

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 108

• Message text: Remove duplicate keys from causal factors

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI108 - Remove duplicate keys from causal factors ?

  The SAP error message CRM_MKTPL_EAI108, which states "Remove duplicate keys from causal factors," typically occurs in the context of SAP Customer Relationship Management (CRM) when there are duplicate entries in the data being processed, particularly in causal factors related to marketing planning or campaign management.
  Cause:
  The error is generally caused by:
  
  Duplicate Entries: The system has detected that there are duplicate keys or entries in the causal factors being processed. This could happen if the same causal factor is being referenced multiple times in a marketing plan or campaign.
  Data Integrity Issues: There may be issues with the data integrity in the underlying database, leading to duplicates being present where they should not be.
  Configuration Errors: Incorrect configuration in the marketing planning or campaign management settings may lead to the generation of duplicate keys.
  
  Solution:
  To resolve the CRM_MKTPL_EAI108 error, you can take the following steps:
  
  
  Identify Duplicates:
  
  Review the causal factors that are being used in the marketing plan or campaign. Check for any duplicate entries.
  Use transaction codes like SE16 or SE11 to access the relevant tables and identify duplicates.
  
  
  
  Remove Duplicates:
  
  Once identified, remove or consolidate the duplicate entries. Ensure that each causal factor is unique and correctly defined.
  If duplicates are found in the database, you may need to delete or update them to ensure that only unique entries exist.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the marketing planning module to ensure that there are no settings that could lead to the generation of duplicate keys.
  Consult with your SAP administrator or functional consultant to verify that the system is set up correctly.
  
  
  
  Data Validation:
  
  Implement data validation checks to prevent duplicates from being created in the future. This may involve setting up constraints or validation rules in the system.
  
  
  
  Testing:
  
  After making the necessary changes, test the marketing plan or campaign again to ensure that the error does not occur.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or patches related to this error. You can search the SAP Support Portal for specific notes related to CRM_MKTPL_EAI108.
  Documentation: Review the SAP documentation for CRM marketing planning to understand how causal factors are defined and managed.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after following these steps, it may be beneficial to reach out to SAP support for further assistance.