How To Fix CRM_MKTPL_EAI107 - Remove duplicate keys from products

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 107

• Message text: Remove duplicate keys from products

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI107 - Remove duplicate keys from products ?

  The SAP error message CRM_MKTPL_EAI107 indicates that there are duplicate keys in the product data being processed in the SAP CRM system. This error typically arises during data import or integration processes, particularly when dealing with product master data in the context of marketing or sales.
  Cause:
  The error is caused by the presence of duplicate entries in the product data that is being imported or processed. This can happen due to:
  
  Data Entry Errors: Duplicate product entries may have been created inadvertently during data entry.
  Data Migration Issues: When migrating data from one system to another, duplicates may arise if the data cleansing process was not thorough.
  Integration Issues: If multiple systems are integrated and sending product data to SAP CRM, there may be overlaps leading to duplicates.
  
  Solution:
  To resolve the CRM_MKTPL_EAI107 error, you can follow these steps:
  
  
  Identify Duplicates:
  
  Use transaction codes like SE16 or SE11 to query the relevant product tables (e.g., MARA, MAKT) to identify duplicate entries based on the product key (e.g., material number).
  You can also use SQL queries or reporting tools to find duplicates.
  
  
  
  Remove or Merge Duplicates:
  
  Once identified, you can either delete the duplicate entries if they are not needed or merge them if they contain unique information that should be consolidated.
  Ensure that you have backups of the data before making any deletions or changes.
  
  
  
  Data Validation:
  
  Implement data validation rules to prevent duplicates from being created in the future. This can include checks during data entry or integration processes.
  
  
  
  Reprocess the Data:
  
  After resolving the duplicates, reprocess the data import or integration that triggered the error.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific error message for any additional guidance or best practices.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE16 (Data Browser), SE11 (Data Dictionary), and others that can help in data analysis.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Data Governance: Consider implementing a data governance strategy to maintain data quality and prevent similar issues in the future.
  
  By following these steps, you should be able to resolve the CRM_MKTPL_EAI107 error and ensure that your product data is clean and free of duplicates.