How To Fix CRM_MKTPL_EAI094 - Error while reading assigned trade promotions

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 094

• Message text: Error while reading assigned trade promotions

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI094 - Error while reading assigned trade promotions ?

  The SAP error message CRM_MKTPL_EAI094 indicates that there is an issue while reading assigned trade promotions in the SAP Customer Relationship Management (CRM) system. This error typically arises in the context of marketing and trade promotion management, where the system is unable to retrieve or process the relevant data for trade promotions.
  Possible Causes:
  
  Data Inconsistency: There may be inconsistencies or missing data in the trade promotion records or related master data.
  Authorization Issues: The user may not have the necessary authorizations to access the trade promotion data.
  Configuration Issues: There could be configuration problems in the CRM system that affect how trade promotions are processed or displayed.
  Technical Issues: There may be underlying technical issues, such as database connectivity problems or issues with the application server.
  Missing or Inactive Promotions: The specific trade promotion being referenced may not exist, may have been deleted, or may be inactive.
  
  Solutions:
  
  Check Data Integrity: Verify that the trade promotion data is complete and consistent. Look for any missing or incorrect entries in the relevant tables.
  Review Authorizations: Ensure that the user encountering the error has the appropriate authorizations to access trade promotion data. This can be checked in the user roles and authorizations settings.
  Configuration Review: Review the configuration settings related to trade promotions in the CRM system. Ensure that all necessary settings are correctly configured.
  System Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Database and Application Server Check: Ensure that the database and application server are functioning correctly. Look for any connectivity issues or performance bottlenecks.
  Consult Documentation: Refer to SAP documentation or notes related to CRM trade promotions for any known issues or patches that may address the error.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER for managing trade promotions and CRMD_ORDERADM_H for accessing order administration.
  SAP Notes: Search for SAP Notes related to CRM trade promotions and the specific error message for any patches or updates that may resolve the issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTPL_EAI094 error effectively.