How To Fix CRM_MKTPL_EAI096 - Error while reading assigned partners

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 096

• Message text: Error while reading assigned partners

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI096 - Error while reading assigned partners ?

  The SAP error message CRM_MKTPL_EAI096 indicates that there was an error while reading assigned partners in the context of CRM (Customer Relationship Management) marketing planning. This error typically arises when the system is unable to retrieve partner data associated with a marketing plan or campaign.
  Causes:
  
  Missing Partner Data: The partner data that the system is trying to access may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the partner data.
  Data Inconsistencies: There may be inconsistencies or corruption in the data related to partners in the database.
  Configuration Issues: Incorrect configuration settings in the CRM system could lead to this error.
  Technical Issues: There could be underlying technical issues, such as problems with the database or network connectivity.
  
  Solutions:
  
  Check Partner Data: Verify that the partner data exists in the system. You can do this by navigating to the relevant partner master data transactions.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the partner data. This can be checked in the user roles and profiles.
  Data Consistency Check: Run data consistency checks to identify and resolve any inconsistencies in the partner data.
  Configuration Review: Review the configuration settings related to partner assignments in the CRM system to ensure they are set up correctly.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis team or technical support for further investigation. They can check for any underlying technical issues or logs that may provide more insight into the error.
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like BP (Business Partner) to check the partner data or CRMD_ORDER to review marketing documents.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Documentation: Review the SAP Help documentation for CRM marketing planning to understand how partner assignments work and any prerequisites that may be required.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.