How To Fix CRM_MKTPL_EAI090 -

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 090

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI090 - ?

  The SAP error message CRM_MKTPL_EAI090 typically relates to issues in the integration between the SAP Customer Relationship Management (CRM) system and other systems, particularly in the context of marketing planning and execution. This error can occur during data transfer or when trying to access marketing-related functionalities.
  Cause:
  The error message CRM_MKTPL_EAI090 can be caused by several factors, including:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the marketing planning objects or related master data.
  Configuration Issues: Incorrect configuration settings in the CRM system or in the integration settings with other systems (like SAP ERP or third-party applications).
  Authorization Problems: The user may not have the necessary authorizations to access certain marketing planning functionalities.
  Technical Issues: There could be technical issues such as network problems, system downtime, or issues with the middleware used for integration.
  
  Solution:
  To resolve the CRM_MKTPL_EAI090 error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Verify that all required data for the marketing planning objects is complete and consistent.
  Ensure that master data (like customers, products, etc.) is correctly maintained.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the CRM system related to marketing planning and integration.
  Ensure that the settings align with the business processes and requirements.
  
  
  
  Authorization Check:
  
  Confirm that the user encountering the error has the necessary authorizations to perform the actions related to marketing planning.
  If needed, consult with your SAP security team to adjust user roles and permissions.
  
  
  
  Technical Troubleshooting:
  
  Look into system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Check the status of the middleware (like SAP PI/PO) if applicable, and ensure that it is functioning correctly.
  If the issue persists, consider reaching out to your SAP Basis team to investigate any underlying technical issues.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be patches or updates available that can resolve the issue.
  
  
  
  Testing:
  
  After making changes, conduct thorough testing to ensure that the issue is resolved and that the marketing planning functionalities are working as expected.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM and marketing planning for detailed information on configuration and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the problem persists and you have a support contract, consider opening a support ticket with SAP for further assistance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the CRM_MKTPL_EAI090 error in your SAP system.