How To Fix CRM_MKTPL_EAI087 - Unable to load marketing object &1

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 087

• Message text: Unable to load marketing object &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI087 - Unable to load marketing object &1 ?

  The SAP error message CRM_MKTPL_EAI087, which states "Unable to load marketing object &1," typically occurs in the context of SAP Customer Relationship Management (CRM) when the system is unable to retrieve or load a specific marketing object. This can happen for various reasons, including data inconsistencies, configuration issues, or missing objects.
  Causes:
  
  Missing Marketing Object: The specified marketing object (e.g., campaign, activity, etc.) may not exist in the system or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the marketing object.
  Data Inconsistencies: There may be inconsistencies in the data, such as missing or incorrect entries in related tables.
  Configuration Issues: Incorrect configuration settings in the CRM system can lead to issues in loading marketing objects.
  Transport Issues: If the marketing object was recently transported from another system, there may have been issues during the transport process.
  
  Solutions:
  
  Check Object Existence: Verify that the marketing object specified in the error message actually exists in the system. You can do this by navigating to the relevant transaction or using the appropriate report.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the marketing object. This can be checked in the user roles and authorizations.
  Data Consistency Check: Run consistency checks on the relevant tables to identify any inconsistencies. You may need to consult with your SAP Basis or technical team for this.
  Configuration Review: Review the configuration settings related to marketing objects in the CRM system. Ensure that all necessary settings are correctly configured.
  Transport Logs: If the object was recently transported, check the transport logs for any errors or warnings that may indicate issues during the transport process.
  Debugging: If the issue persists, consider debugging the process to identify where the failure occurs. This may require technical expertise.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for CRM marketing objects to understand their structure and dependencies.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.