How To Fix CRM_MKTPL_EAI086 -

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 086

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI086 - ?

  The SAP error message CRM_MKTPL_EAI086 typically relates to issues in the integration between the SAP Customer Relationship Management (CRM) system and other systems, particularly in the context of marketing planning and execution. This error can occur during data transfer or when trying to access marketing-related functionalities.
  Cause:
  The specific cause of the error can vary, but common reasons include:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the marketing planning objects or related master data.
  Configuration Issues: Incorrect configuration settings in the CRM system or in the integration settings with other systems (like SAP ERP or third-party applications).
  Authorization Problems: The user may not have the necessary authorizations to access certain marketing planning functionalities.
  Technical Issues: There could be technical issues such as network problems, system downtime, or issues with the middleware used for integration.
  
  Solution:
  To resolve the CRM_MKTPL_EAI086 error, you can take the following steps:
  
  
  Check Data Consistency:
  
  Verify that all required data for the marketing planning objects is complete and consistent.
  Ensure that master data (like customers, products, etc.) is correctly maintained.
  
  
  
  Review Configuration:
  
  Check the configuration settings in the CRM system related to marketing planning and integration.
  Ensure that the settings align with the business processes and requirements.
  
  
  
  Authorization Check:
  
  Confirm that the user encountering the error has the necessary authorizations to perform the actions related to marketing planning.
  If needed, consult with your SAP security team to adjust user roles and permissions.
  
  
  
  Technical Troubleshooting:
  
  Look into system logs (transaction SLG1) for more detailed error messages that can provide insights into the root cause.
  Check for any ongoing system maintenance or issues with the middleware that could affect data transfer.
  
  
  
  Consult Documentation:
  
  Refer to SAP Notes and documentation related to CRM marketing planning for any known issues or patches that may address the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after trying the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs and the context in which the error occurs.
  
  
  
  Related Information:
  
  SAP Notes: Search for specific SAP Notes related to CRM_MKTPL_EAI086 in the SAP Support Portal for any patches or updates.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others that may help in troubleshooting marketing-related issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the CRM_MKTPL_EAI086 error.