How To Fix CRM_MKTPL_EAI085 -

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 085

• Message text:

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI085 - ?

  The SAP error message CRM_MKTPL_EAI085 typically relates to issues in the integration between the SAP Customer Relationship Management (CRM) system and other components, such as SAP Marketing or other external systems. This error can occur during data transfer or when trying to execute certain marketing-related functions.
  Cause:
  The specific cause of the error can vary, but common reasons include:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the marketing plan or related objects that are being processed.
  Configuration Issues: Incorrect configuration settings in the CRM system or in the integration settings can lead to this error.
  Authorization Problems: The user may not have the necessary authorizations to perform the action that triggered the error.
  Technical Issues: There could be underlying technical issues, such as problems with the middleware or communication between systems.
  
  Solution:
  To resolve the CRM_MKTPL_EAI085 error, you can follow these steps:
  
  Check Data Integrity: Verify that all required data is present and correctly formatted. Look for any missing or inconsistent entries in the marketing plan or related objects.
  Review Configuration: Ensure that the configuration settings for the CRM and any integrated systems are correct. This includes checking the settings for data transfer and integration.
  User Authorizations: Confirm that the user has the necessary authorizations to perform the action. You may need to consult with your SAP security team to adjust roles and permissions.
  Analyze Logs: Check the application logs (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  Consult Documentation: Refer to SAP documentation or notes related to the specific error message for any known issues or patches that may apply.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and SLG1 for logging.
  SAP Notes: Search for SAP Notes related to CRM_MKTPL_EAI085 in the SAP Support Portal for any specific fixes or recommendations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the CRM_MKTPL_EAI085 error effectively.