How To Fix CRM_MKTPL_EAI063 - EAI: Read process started for object &1 at &2

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

• Message number: 063

• Message text: EAI: Read process started for object &1 at &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_EAI063 - EAI: Read process started for object &1 at &2 ?

  The SAP error message CRM_MKTPL_EAI063 indicates that a read process has started for a specific object in the context of the SAP CRM (Customer Relationship Management) system, particularly related to the EAI (Enterprise Application Integration) framework. This message is typically informational rather than an error, but it can be associated with issues in data processing or integration.
  Cause:
  
  Integration Process: The message is triggered when an integration process is initiated for a specific object (e.g., a marketing plan, campaign, etc.) at a given timestamp. It may indicate that the system is attempting to read data related to that object.
  Data Availability: If the object data is not available or is being processed by another transaction, it may lead to delays or issues in the integration process.
  Configuration Issues: There may be configuration issues in the EAI settings or the middleware that is responsible for handling the integration.
  
  Solution:
  
  Check Object Status: Verify the status of the object being processed. Ensure that it is available and not locked or in a state that prevents reading.
  Monitor Integration Processes: Use transaction codes like SMQ1 (for outbound queues) and SMQ2 (for inbound queues) to monitor the status of the queues and see if there are any stuck or failed messages.
  Review Logs: Check the application logs (transaction SLG1) for any related error messages or warnings that could provide more context about the issue.
  Configuration Review: Ensure that the EAI configuration is correctly set up. This includes checking the settings in the CRM system and any middleware (like SAP PI/PO) that may be involved in the integration.
  Performance Monitoring: If the process is taking too long, consider performance tuning of the system or the integration process to ensure timely data processing.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide patches related to the CRM EAI framework.
  Documentation: Review the SAP documentation for CRM and EAI to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or support channels to see if other users have encountered similar issues and what solutions they found effective.
  
  If the message persists or is accompanied by other error messages, it may be necessary to involve your SAP Basis or technical team for deeper analysis and troubleshooting.