How To Fix CRM_MKTPL_EAI061 - Error during COMMIT, process terminated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

  • Message number: 061

  • Message text: Error during COMMIT, process terminated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_EAI061 - Error during COMMIT, process terminated ?

    The SAP error message CRM_MKTPL_EAI061: Error during COMMIT, process terminated typically indicates that there was an issue during the commit phase of a transaction in the SAP CRM (Customer Relationship Management) system, particularly related to the Marketing Planning module. This error can arise due to various reasons, including data inconsistencies, issues with the database, or problems with the application logic.

    Possible Causes:

    1. Data Inconsistencies: There may be inconsistencies in the data being processed, such as missing mandatory fields or invalid data formats.
    2. Database Locking Issues: If another transaction is locking the database records that your transaction is trying to access, it can lead to a commit failure.
    3. Authorization Issues: The user executing the transaction may not have the necessary authorizations to perform the commit.
    4. System Configuration Issues: Incorrect configuration settings in the CRM system can lead to errors during transaction processing.
    5. Custom Code Issues: If there are custom enhancements or modifications in the CRM system, they may be causing the error during the commit phase.

    Solutions:

    1. Check Logs: Review the application logs (transaction SLG1) and the short dump analysis (transaction ST22) for more detailed error messages that can provide insights into the root cause.
    2. Data Validation: Ensure that all required fields are filled out correctly and that the data adheres to the expected formats.
    3. Database Locks: Use transaction SM12 to check for any locks on the database tables that might be causing the issue. If necessary, release the locks.
    4. Authorization Check: Verify that the user has the necessary authorizations to perform the transaction. You can use transaction SU53 to analyze authorization issues.
    5. System Configuration: Review the configuration settings in the CRM system to ensure they are set up correctly.
    6. Debugging: If the issue persists, consider debugging the transaction to identify where the error occurs in the code. This may require the assistance of a developer.
    7. Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide patches.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SLG1 (Application Log), ST22 (Dump Analysis), SM12 (Lock Entries), and SU53 (Authorization Check).
    • SAP Support: If the issue cannot be resolved internally, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
    • Documentation: Review the official SAP documentation for CRM and Marketing Planning for any specific guidelines or troubleshooting steps related to this error.

    By following these steps, you should be able to identify and resolve the underlying issue causing the CRM_MKTPL_EAI061 error during the commit process.

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