How To Fix CRM_MKTPL_EAI060 - Error during SAVE, process terminated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: CRM_MKTPL_EAI - Marketing Planner Object Upload Messages

  • Message number: 060

  • Message text: Error during SAVE, process terminated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message CRM_MKTPL_EAI060 - Error during SAVE, process terminated ?

    The SAP error message CRM_MKTPL_EAI060 typically indicates that there was an error during the save process in the SAP CRM Marketing Planning application. This error can occur due to various reasons, including data inconsistencies, configuration issues, or problems with the underlying business logic.

    Possible Causes:

    1. Data Inconsistencies: There may be missing or incorrect data in the fields required for saving the marketing plan or related objects.
    2. Configuration Issues: The system may not be properly configured for the specific marketing planning process you are trying to execute.
    3. Authorization Issues: The user may not have the necessary authorizations to perform the save operation.
    4. Business Logic Errors: There could be custom code or enhancements that are causing the save process to fail.
    5. System Performance: If the system is under heavy load, it may lead to timeouts or other issues during the save process.

    Solutions:

    1. Check Data Validity: Review the data you are trying to save. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
    2. Review Configuration: Check the configuration settings for the marketing planning module. Ensure that all necessary settings are in place and correctly configured.
    3. Authorization Check: Verify that the user has the necessary authorizations to perform the save operation. You can check this in the user roles and authorizations.
    4. Debugging: If you have access to the development environment, you can debug the process to identify where the error is occurring. Look for any custom code that might be affecting the save process.
    5. Check System Logs: Review the system logs (transaction SLG1) for any additional error messages or warnings that might provide more context about the issue.
    6. Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that might address this specific error message or provide patches or updates.
    7. Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP Support for assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CRMD_ORDER, CRMD_ORDERADM_H, and others related to marketing planning.
    • SAP Documentation: Review the official SAP documentation for CRM Marketing Planning for more insights into the configuration and data requirements.
    • Community Forums: Check SAP Community forums or other user groups for similar issues and solutions shared by other users.

    By following these steps, you should be able to identify the cause of the CRM_MKTPL_EAI060 error and implement a solution to resolve it.

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