How To Fix CRM_MKTPL_DEFAULTS034 - 'Default dates' &; information not saved

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 034

• Message text: 'Default dates' &; information not saved

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS034 - 'Default dates' &; information not saved ?

  The SAP error message CRM_MKTPL_DEFAULTS034, which indicates that "Default dates" and information were not saved, typically arises in the context of the SAP Customer Relationship Management (CRM) module, particularly when dealing with marketing planning or campaign management.
  Cause:
  
  
  Missing Required Fields: The error often occurs when mandatory fields are not filled out correctly or are left blank. This can include date fields, status fields, or other critical information that the system requires to save the record.
  
  
  Date Conflicts: If the default dates set for a marketing plan or campaign are inconsistent (e.g., the end date is earlier than the start date), the system will not allow the information to be saved.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary permissions to save changes to the marketing plan or campaign.
  
  
  System Configuration: There may be issues with the configuration settings in the CRM system that prevent saving certain types of data.
  
  
  Technical Issues: Bugs or glitches in the SAP system can also lead to this error message.
  
  
  Solution:
  
  
  Check Required Fields: Ensure that all mandatory fields are filled out correctly. Review the marketing plan or campaign details to confirm that no required information is missing.
  
  
  Validate Dates: Check the default dates for the marketing plan or campaign. Ensure that the start date is earlier than the end date and that they fall within acceptable ranges.
  
  
  Review Authorizations: Verify that the user has the necessary permissions to create or modify marketing plans. If not, contact your SAP administrator to adjust the user roles.
  
  
  Configuration Review: If the issue persists, consult with your SAP configuration team to ensure that the settings for marketing planning are correctly set up.
  
  
  Check for System Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can resolve known bugs.
  
  
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message. There may be known issues and recommended fixes.
  
  
  Debugging: If you have access to technical resources, consider debugging the transaction to identify the exact point of failure.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for CRM marketing planning for detailed information on required fields and configurations.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.
  Training and Support: If this is a recurring issue, consider providing additional training for users on how to properly enter and save marketing data in SAP CRM.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.