How To Fix CRM_MKTPL_DEFAULTS032 - Start date must precede end date; information not saved (&)

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 032

• Message text: Start date must precede end date; information not saved (&)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS032 - Start date must precede end date; information not saved (&) ?

  The SAP error message CRM_MKTPL_DEFAULTS032 indicates that there is an issue with the date settings in a marketing planning or campaign management context. Specifically, the error states that the start date must precede the end date, and as a result, the information cannot be saved.
  Cause:
  This error typically occurs when:
  
  The start date of a marketing plan, campaign, or activity is set to a date that is equal to or later than the end date.
  There may be a data entry error where the dates were incorrectly inputted.
  The system may be trying to process a record where the date logic is violated due to user input or data migration issues.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Date Entries: 
  
  Go to the transaction or screen where you are entering the marketing plan or campaign details.
  Verify the start date and end date fields. Ensure that the start date is earlier than the end date.
  
  
  
  Correct the Dates:
  
  If the start date is the same as or later than the end date, adjust the dates accordingly. For example, if the start date is set to 2023-10-15, the end date should be set to a date later than 2023-10-15, such as 2023-10-20.
  
  
  
  Validation:
  
  After correcting the dates, try to save the information again. Ensure that there are no other validation errors present.
  
  
  
  Consult Documentation:
  
  If you are unsure about the date logic or the specific requirements for the marketing plan, consult the SAP documentation or help resources related to marketing planning.
  
  
  
  User Training:
  
  If this error occurs frequently, consider providing training to users on how to correctly enter date information in the system.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  System Configuration: Ensure that the system configuration for date formats and validations is set up correctly.
  User Roles and Permissions: Sometimes, user roles may restrict certain actions. Ensure that the user has the necessary permissions to create or modify marketing plans.
  
  By following these steps, you should be able to resolve the error and successfully save your marketing plan or campaign information.