How To Fix CRM_MKTPL_DEFAULTS031 - Start date must precede end date; change references or offsets

SAP Error Message - Details

• Message type: E = Error

• Message class: CRM_MKTPL_DEFAULTS - Marketing Planner Defaults

• Message number: 031

• Message text: Start date must precede end date; change references or offsets

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message CRM_MKTPL_DEFAULTS031 - Start date must precede end date; change references or offsets ?

  The SAP error message CRM_MKTPL_DEFAULTS031 indicates that there is an issue with the date settings in a marketing planning scenario. Specifically, the error states that the start date must precede the end date. This typically occurs when you are trying to create or modify a marketing plan, campaign, or similar object where the date range is incorrectly defined.
  Cause:
  
  Incorrect Date Entry: The start date has been entered as later than the end date.
  Data Migration Issues: If data has been imported or migrated from another system, the date fields may not have been correctly aligned.
  User Input Error: A user may have mistakenly entered the dates in the wrong order.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Date Fields: Go to the transaction or screen where the error occurred and verify the start and end dates.
  
  Ensure that the start date is earlier than the end date.
  If necessary, adjust the dates accordingly.
  
  
  
  Review Related Objects: If the dates are linked to other objects (like campaigns or projects), ensure that those objects also have valid date ranges.
  
  
  Data Validation: If you are importing data, validate the data beforehand to ensure that all date entries are correct.
  
  
  Consult Documentation: If you are unsure about the date formats or requirements, refer to the SAP documentation or help files related to marketing planning.
  
  
  Testing: After making changes, test the process again to ensure that the error no longer occurs.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional context.
  Transaction Codes: Familiarize yourself with transaction codes related to marketing planning, such as CRM_MKTPL or similar, to navigate the system effectively.
  User Roles: Ensure that the user has the appropriate permissions to make changes to marketing plans, as restrictions might also lead to errors.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.